Posted on Google  
 
  
 
 
 Julia B 
 
 
 
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What a pleasure it was to work with the staff at Charter while securing care for my parent with dementia. From the moment we walked through the door for our initial tour to the move in date we felt supported. The kind and compassionate staff made the transition as easy as it could be. We are very thankful. Christine and Andy. They make you feel like family.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lisa Tremblay 
 
 
 
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this place is absolutely beautiful! all staff and residents you pass are just so happy. my friend is so happy there and always busy . it’s really beautiful!!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tracy McNichol 
 
 
 
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I’ve been visiting a family friend for 3 years here and I highly recommend it. Everyone is very friendly and staff is amazing. Activities all day long to keep everyone busy.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Brad Gouzie 
 
 
 
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This is been an exceptional experience for my aunt. The staff is really focused on keeping her active with so many great events happening each week. We are extremely happy with the level of care and the communication is next level.  A top notch facility!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Scott Wolfrom 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently found myself in a situation that I thought was impossible to deal with in the time I was given.  My mom's health suddenly changed and she was living between MHG and my couch. Sadly, it was apparent during this time that my mom would not be going back to her house to live and would require assisted living. I literally had less than seven days to find and secure an apartment for my mom before MGH released her again. On a random Saturday, I showed up at Charter unannounced and asked to see the facility. None of the normal staff was there for this but that did not stop the head of memory care from showing me the facility and the available rooms. Later that day I was contacted by Denise, who I cannot thank enough. We talked about my situation and all the work be needed to be done too get my mom into Charter. The support and flexibility the whole staff provided went above and beyond, and there is just too much to list from how to get a hospital bed to assisting with obtaining VA benefits. On that Saturday I looked at five different facilities, but Charter easily stood above the rest. The happy end to this story is that my mom couldn't be happier with how her next chapter of life started.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Paul DiPietro ABR CNE SRES PSA (REMAX Beacon) 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Our family has been so fortunate to have Mom move to Charter Senior Living in Danvers.  We visited and researched (5) local Assisted Living/Memory Care options and were so impressed by the distinctive "feel" of Charter!  Literally the first time we walked through the door, live music was playing in the "living room" joyfully entertaining the residents.  Meghan was so welcoming and made us feel at home immediately and rightly emphasized how the size of Charter was optimal for getting the attentive assistance that residents need and for feeling at home getting to know so many of the other residents on a first name basis.  Even our family has been fortunate to learn about and meet so many interesting residents!  The activities are so well planned each day and Jen ("Julie the Cruise Director";) has the infectious energy to involve the residents in such a variety of engaging activities and entertainment options.  (Where would you ever expect to see a friendly "service" Alpaca visit and captivate all the residents and even family members!!) Their complete interior redesign project that just wrapped up gives the feel of living in a boutique hotel rather that an "assisted living facility"!  In addition to their beautiful dining spaces, they also offer a magnificent private dining room for families to celebrate special occasions together.  In addition, there is wonderfully maintained outdoor space to enjoy on a beautiful day and even gas grills for family barbeques!   The award-winning Environmental Service Director for the facility, Ryan and his assistant Justin, are so accommodating to the residents and to their families with any needs like moving furniture, hanging pictures or window treatments, and repairs and maintenance. The memory care section, rightly named "Flourish", is extraordinary and was the only memory care unit we visited that was located on the ground level to allow easy access to a nice breezeway and a separate fenced in "backyard" area for residents to enjoy.  The extraordinary director Cheryl is such a compassionate, nurturing and empathetic leader for the residents and communicates so well with the families.  The aides and nurses are also so attentive and engaging in their care of and joyful interactions with the residents. The Mission of Charter is To Enhance the Human Spirit by Serving with Heart, Serving with Purpose, Serving with Courage and to Have Fun While Serving!  Under the great leadership of Andy, the Executive Director, as a cohesive team, they accomplish all these goals for the ultimate benefit and enhancement of the lives of their residents that are fortunate to call Charter home!  Keep up the great effort!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Terrie White 
 
 
 
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I think the place is lovely. And the staff are very friendly.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jenna Doig 
 
 
 
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Beautiful renovations at Charter that I’ve been seeing lately. As a VNA nurse, I absolutely love coming here and providing care to the residents. Everyone is always pleasant and they always have activities to keep everyone entertained and included.